Help

Support

We're a small team and we read every message. Reach us at support@arcana.app and we'll reply as soon as we can.

Common requests

  • Account access, email changes, and subscription questions.
  • Readings that didn't save, or a card entered incorrectly.
  • Physical deck orders, shipping, and returns.
  • Deleting your data — see the account deletion page.

Before you write

Including your account email, device, and app version helps us resolve things on the first reply.